Crypto Cash Exchange is committed to preventing money laundering, terrorist financing, fraud, and other financial crime on our platform. This policy explains our approach to Know Your Customer (KYC) verification and Anti-Money Laundering (AML) compliance.
Why we verify identity
Exchanging cryptocurrency for fiat currency carries a higher risk of misuse than many other online services. Identity verification helps us confirm that you are who you say you are, protect your account from takeover, and meet our legal obligations to detect and report suspicious activity.
Our verification approach
We apply a risk-based, tiered approach to verification:
- Account level: a valid email address and OTP verification are required to register and to authorize withdrawals.
- Transaction-based checks: transactions may be reviewed based on amount, frequency, and pattern.
- Enhanced verification: for larger transactions or where required by risk indicators, we may request government-issued photo ID, proof of address, or a selfie for identity confirmation before releasing funds.
We may increase, decrease, or add to these requirements over time as our compliance program develops and as required by applicable law.
What we monitor
We monitor transactions for signs of potential money laundering, fraud, or sanctions violations, including unusually large or rapid transactions, patterns inconsistent with a customer’s normal activity, and any activity involving wallet addresses or counterparties flagged by blockchain analytics or regulatory watchlists.
Account restrictions
We may delay, limit, or decline a transaction, or suspend an account, while we complete verification or investigate suspicious activity. We may be legally required to file a report with the relevant authorities in some cases, and where the law prohibits it, we will not be able to notify you that a report has been made.
Prohibited counterparties
We do not knowingly provide services to individuals or entities on applicable sanctions lists, or to transactions connected to illegal activity. We may decline or reverse service to any account where such a connection is identified.
Your responsibilities
You must provide accurate and current information when requested, use your own funds and accounts (not act on behalf of a third party without disclosure), and promptly respond to any verification request. Providing false information or documents is a violation of our Terms of Service.
Data handling
Identity verification information is handled in line with our Privacy Policy and is used only for verification, compliance, and fraud-prevention purposes.
Questions
If you have questions about this policy or a verification request on your account, contact us at info@cryptocashexc.com.
Last updated: July 2026.